Privacy

Who we are: Dermathana Shoe Repair operates from ul. Knyaz Alexander I 132, 4000 Plovdiv, Plovdiv, Bulgaria. Questions go to [email protected].

• This privacy page at Dermathana Shoe Repair is scoped separately from our other service notes on this site.
• What we collect on this site: names, emails, phones, and message text from forms; basic server logs for security. We do not sell data.
• Why we use it: to reply to enquiries, schedule visits, and deliver the shoe / leather repair services you request under EU GDPR and Bulgarian Personal Data Protection Act.

Retention at the studio: correspondence is kept while your request is active, then archived briefly unless law requires longer storage.

Your rights: access, correction, deletion, restriction, and complaint to the Commission for Personal Data Protection (CPDP). Email enquiries@this site to start a request.

• Cookies on this site: see our Cookies page. Analytics runs only with consent from the banner. Desk phone reference +359 32 653 9558.
• Most privacy start with a short written brief at Dermathana while Mon–Fri 09:30–18:00 remains the reliable window for replies. City regulars know the door note is current.
• Written care notes follow every shoe handoff here and returning-client notes stay attached to your ticket. Door updates for dermathana post before opening when hours shift.

If you only need a quick shoe check, say so during privacy without silent add-ons — changes need a written OK. Receipts are available on request.